How many times have you received a message in Slack or WhatsApp asking you why you haven’t replied to an email? How many of those times have you found the email in question in your junk folder?

If you’re anything like us, this happens more than you would like, which is why we wrote this post.

There’s a quick and easy way to make sure you get to see all your emails and it doesn’t cost anything except a couple of minutes of your time.

It’s called whitelisting.

We’re going to show you how to whitelist an email address in Gmail, Apple Mail, Yahoo Mail, Outlook and other common email providers.

By the end of this post, you should never miss an email again!

What is a whitelist?

A whitelist is an allow list for sender email addresses. It’s an approved senders list linked to your email profile that tells your email service’s spam filter to leave those on the list well alone.

The theory is, everything else will be filtered as normal, but anything from email addresses on your whitelist will pass through the spam filters without being blocked.

We, at Brainstorm Force, applaud these methods to prevent spam and help users have a clean and focussed inbox. But no automated system is perfect.

Sometimes, important emails are sent into the spam folder without our knowledge. This usually happens when the service provider does not find a particular email in its database of valid IDs or when you have not added it to your contact list.

Whitelisting emails is a way to avoid that.

Whitelist an Email Address

In this post, we have covered how you can whitelist an email address on popular email applications such as Gmail, Apple mail, Yahoo, and Outlook.

Let’s get started!

How to whitelist an email in Gmail

Gmail doesn’t have a straightforward way to whitelist an email address. It thinks its own junk mail filters are good enough.

This is true for the most part but it’s not perfect. You can add a filter which will let specific email addresses through though.

Here are the easy steps to whitelist an email in Gmail.

1. Select the cog icon at the top right of the Gmail screen
2. Select ‘See all settings’ within the popup window that appears on the right
3. Select the Filters and Blocked Addresses tab
4. Select Create new filter and add the sender email address in the From section
5. Select Create filter and set it to Never send to Spam

This is Gmail’s way of whitelisting an email address. It isn’t the most intuitive but it gets the job done.

How to whitelist an email in Mail/Apple Mail

Both iOS Mail and OS X Apple Mail handle email whitelisting in the same way.

Follow the below couple of steps to whitelist an email in apple mail.

1. Open your mail app
2. Select the sender address you want to add to your whitelist
3. Select ‘Add to VIPs’ or ‘Add to Contacts’ depending on your device

That’s it.

How to whitelist an email addresses in Yahoo Mail

If there are still people out there that use Yahoo mail, you also have the option to whitelist an email address.

The process works a lot like Gmail, where you need to add a filter to ensure emails from that sender don’t end up in spam.

1. Open Yahoo Mail and select Settings
2. Select Filters and Add
3. Name the filter and add the sender email address
4. Select to send all mail to Inbox
5. Select Save and Save

You can also check your spam folder and mark any emails from recognized senders as ‘Not Spam’. This will send those emails to your inbox from now on.

How to whitelist email addresses in desktop Outlook

Desktop Outlook, the one that comes with Microsoft Office, has a couple of ways to whitelist email addresses.

The first is the easiest:

1. Select a sender in your inbox
2. Right click the mail and select Junk
3. Select ‘Never block sender’

Even though it doesn’t say so, this method adds the sender’s email to your safe sender list.

The other way is also simple but you need an email Outlook hasn’t recognized before:

1. Select the top of an email in the preview pane. You’re looking for ‘Click here to download pictures.’
2. Select that and you should see the option to ‘Add Sender to Safe Senders List’.

How to whitelist email addresses in Outlook web version

The browser version of Outlook works in much the same way as the desktop version.

You’ll need to wait for an email to arrive that isn’t already whitelisted, then:

1. Select the email in your inbox
2. Select the three horizontal dots at the right of the preview window to bring up the menu
3. Select Add to Safe senders within the menu

From now on, emails from that sender should never be sent to spam.

Whitelisting email addresses in other email providers

As you can see, each email provider works in very similar ways. If you use another provider, like ProtonMail, AOL, Zoho, Comcast, Rogers, Yandex or others, you’ll probably find that whitelisting works in very similar ways.

Select the email from your inbox and look for the menu option and add to safe senders or whatever your email service calls them.

Or,

Check your spam or junk folder, select the email and select the option for ‘not junk’ or however the email service labels the option.

This should ensure that emails from select senders will always end up in your inbox rather than spam.

It’s a reactive process that does require you to monitor your spam folder but it has been that way since email first arrived and is unlikely to change anytime soon!

Conclusion

Spam filters are much better than they used to be and provide fewer false positives, but they still aren’t perfect.

Given how much we depend on email for communication, a little vigilance is essential to avoid missing essential emails. When you’re running a business and depend on email for client communication, it’s even more important!

At least now, you should have the information you need to whitelist email addresses in popular email services.